Review the order text
Check item expressions from chat, text, email, PDF, spreadsheet, and portal orders.
AI SKU matching
Match customer order text to SKU candidates
Customers do not always use your item master names. StackCube uses item text, specs, options, aliases, and order history to suggest internal SKU candidates. Your team makes the final confirmation.
SKU candidatesSpec and option parsingOperator choice items
Do customers use different item names? Book a consultation
Order items
3 items
SearchSKUQtyUnitPrice
Same black nitrile L as last time, 20 pairsGLV-NITR-BK-L · Black nitrile gloves L20pairs-
OPP 20*30, 5,000 pcsOPP-2030-CL · Clear OPP bag 200x3005,000pcs-
Only the cap for SJ-120, 10 boxesCAP-SJ120-WH / CAP-SJ120-BK · 2 cap items shortlisted10boxesCheck
How it works
SKU matching basics
Review the original order text together with SKU candidates and items left for operator choice.
Split item details
Separate item name, quantity, specification, unit, and option into order lines.
Check SKU candidates
Use registered items, customer expressions, and order history to show candidates.
Confirm the match
Accept clear matches and choose from candidates when business judgment is needed.
Matching examples
How AI SKU matching works
The received wording stays on the left. The SKU organized by AI appears on the right.
Source textPlain white box size 3 x 200
ResultAI match
White plain shipping box size 3
BOX-WH-03
Matched by item name and size
Source textSame black nitrile L as last time, 20 pairs
ResultAI match
Black nitrile gloves L
GLV-NITR-BK-L
Matched by alias and order history
Source textOPP 20*30, 5,000 pcs
ResultAI match
Clear OPP bag 200x300
OPP-2030-CL
Dimensions normalized to spec
Source textStrawberry powder 1kg 12 + vanilla 6
ResultAI match
Split into two item lines
PWD-STB-1KPWD-VNL-1K
Items and quantities separated
Source textOnly the cap for SJ-120, 10 boxes
ResultOperator choice
2 cap items shortlisted
AI suggestions
CAP-SJ120-WHSJ-120 cap white
CAP-SJ120-BKSJ-120 cap black
Narrowed to cap items, not the main product
Source text30 of the substitute we shipped to Hansung last time
ResultOperator choice
2 substitute items shortlisted
AI suggestions
BOX-WH-03-RWhite box size 3 substitute
BOX-ECO-03Eco shipping box size 3
Based on Hansung order history
Matching logic
Suggest candidates and separate operator-choice items
Customer-specific item names
Use customer aliases and order history when buyers call the same product by different names.
Specs, options, and units
Parse color, size, pack unit, and dimensions before comparing them to your item master.
Business judgment stays visible
Substitutes, accessories, and shorthand can stay available for operator choice with the matching basis visible.
StackCube demo
Book a consultationReview order items and SKU candidates together
Use a prepared trial workspace to check the SKU matching screen with sample items.