Install the Android app
Install StackCube on the business Android phone that receives customer order texts.
Text order intake
Bring text-message orders into one review queue
Connect the Android phone your team uses for customer orders. New SMS and LMS messages can enter the order list, where your team reviews the original text alongside item and quantity candidates.
Android phone connectionNew SMS and LMS intakeCustomer matching by numberSource and candidate review
Is your team re-entering orders from a shared business phone? Book a consultation
How it works
How text-message intake works
Connect the Android phone once, then review new order texts in the same queue as chat, email, and portal orders.
Sign in and allow SMS access
Sign in to your organization and allow SMS access. Existing message history is not imported.
Match the customer number
Confirm which customer owns a phone number once so later texts can use the same customer context.
Review and approve
Compare item and quantity candidates with the original SMS or LMS before approval.
Before and after
Move orders out of the phone inbox and into the order queue
Customers keep using the same number while operators can review the source text and order status with other intake channels.
WorkPhone inboxStackCube
Order intakeCheck the business phone throughout the dayReceive new SMS and LMS in the order queue
Customer contextRemember which number belongs to each customerReuse a confirmed phone-number match
Order entryRetype items and quantitiesReview AI-prepared order candidates
HandoffTrack status in a separate documentKeep source, review, and approval status together
Channel fit
Designed for text-message orders
Keep the customer workflow
Customers continue sending orders to the business number they already know.
Receive new SMS and LMS
New messages sent or received after setup can enter the shared order queue.
Reuse customer-number matches
A confirmed sender number can provide customer context for later orders.
Review source and candidates together
Compare the original message with prepared item, quantity, and request details.
FAQ
Text order intake questions
Does text-message sync work on iPhone?
Automatic text-message intake currently requires an Android phone with the StackCube app installed.
Are existing messages imported?
No. Intake starts with new SMS and LMS messages after the app is connected and permissions are granted.
Are MMS and RCS supported?
The current connection supports SMS and LMS. MMS and RCS are not supported.
Are text orders approved automatically?
No. StackCube prepares order candidates, and your team reviews the original message before approval.
StackCube demo
Book a consultationReview text, chat, and email orders in one queue
Use a prepared trial workspace to see how text-message orders become reviewable order candidates.